Your practice charter has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team.
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found below.
NHS England » You and your general practice
Online consultations
To ensure the best, safe care for you and your family, this practice accepts non-urgent/routine online consultations requests or queries during opening hours of 8am-6.30pm.
For urgent help during opening hours, you should call the practice. If you feel it can not wait and is life-threatening call 999.