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APRIL 2017 - We are aware that patients are currently experiencing difficulties in accessing GP appointments; this is due to ongoing sickness.

 

We are making every effort to increase availability by engaging locum GPs where possible and ask you to bear with us during this difficult time.

 

We are also aware that this has affected the availability of online appointments for which we apologise. We have made changes which will hopefully have rectified this problem going forward.

Change of Training GPs 

 Dr Sarah Shooter has now completed her GP Training and will be leaving us on Friday 24th November. We wish her well in her future career. 

As we are a training practice it means we will be welcoming a new GP Registrar in her place. This training is an essential part of the Doctors transition from Hospital to General Practice. 

Dr Gemma Brierley will join us on Monday 28th November for continuation of her training.

MESSAGE FROM THE DOCTORS

The Doctors have requested that our reception staff ask you for a brief reason for your appointment, including when booking online.  This is to assist you in accessing the most appropriate service.  They will also ask you for your preferred contact number.  We do appreciate the difficulties patients face in the current climate when all our available appointments have been taken.  We would kindly ask you to consider other options recommended such as GP appointments at the extended hours service at Bath Street, Widnes walk-in centre, your local pharmacy and Bath Street Wellbeing Centre for family planning and sexual health.  The receptionists will have details regarding these servcies.  I would remind you that we provide 4 extended hours clinics each week on Monday and Wednesday until 8.30 in the evening. You can also access a range of services including booking appointments online.

YOUR GP CARES - see links included on the main page (see below) 

We usually close the last Thursday afternoon of every month for staff training.

We can provide a chaperone, hearing loop or interpreter services.  If you need any of these services please advise the receptionist when booking your appointment.

Test Resultstest_results6

Results of tests or X-rays will be reviewed by the doctor or practice nurse. We will only write to you if the GP or practice nurse has asked for you to make an appointment or there is instruction from the doctor. You will be advised in the letter if the appointment is to be a telephone consultation or face to face appointment.

Limited details of results can be sent by SMS message with your permission. You need to register for this service by requesting a form from reception.

Results cannot be given over the telephone.

If you have not heard from us within three weeks of the test being done, and your symptoms persist, then please make a routine appointment to see the doctor.

Please note that will take any reasonable action we can to inform you of any urgent results. However if we do not have your up to date contact details this may result in a letter being posted which may delay treatment.

Please ensure that we have your contact details including mobile numbers and that you keep these up dated.

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