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APRIL 2017 - We are aware that patients are currently experiencing difficulties in accessing GP appointments; this is due to ongoing sickness.

 

We are making every effort to increase availability by engaging locum GPs where possible and ask you to bear with us during this difficult time.

 

We are also aware that this has affected the availability of online appointments for which we apologise. We have made changes which will hopefully have rectified this problem going forward.

Change of Training GPs 

 Dr Sarah Shooter has now completed her GP Training and will be leaving us on Friday 24th November. We wish her well in her future career. 

As we are a training practice it means we will be welcoming a new GP Registrar in her place. This training is an essential part of the Doctors transition from Hospital to General Practice. 

Dr Gemma Brierley will join us on Monday 28th November for continuation of her training.

MESSAGE FROM THE DOCTORS

The Doctors have requested that our reception staff ask you for a brief reason for your appointment, including when booking online.  This is to assist you in accessing the most appropriate service.  They will also ask you for your preferred contact number.  We do appreciate the difficulties patients face in the current climate when all our available appointments have been taken.  We would kindly ask you to consider other options recommended such as GP appointments at the extended hours service at Bath Street, Widnes walk-in centre, your local pharmacy and Bath Street Wellbeing Centre for family planning and sexual health.  The receptionists will have details regarding these servcies.  I would remind you that we provide 4 extended hours clinics each week on Monday and Wednesday until 8.30 in the evening. You can also access a range of services including booking appointments online.

YOUR GP CARES - see links included on the main page (see below) 

We usually close the last Thursday afternoon of every month for staff training.

We can provide a chaperone, hearing loop or interpreter services.  If you need any of these services please advise the receptionist when booking your appointment.

INSURANCE/MEDICAL REPORTS/DWP/etc

Patients should not make a surgery appointment for these, this wastes valuable GP time as these appointments are for patients who are ill. Requests for these must be made via reception/insurance clerk. Often the doctor can complete such requests without the need to be seen. However, if the doctor does need to see the patient he/she will ask a clerk to make the arrangements outside surgery times.

This work is not part of the NHS Contract; as such there is a charge for this work and although every attempt is made to adhere to time scales this cannot be guaranteed as NHS work will always take priority.

 
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