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May Bank Holidays: We will be closed on Monday 4th May and Monday 25th May.  If you need a Doctor during these times, or at weekends, you must dial 111 for advice.

We will be open as normal on all other weekdays.

Please scroll down for News Items.

1. Have you visited Sierra Leone, Guinea, or Liberia?
2. Have you returned from there in the last 3 weeks?
3. Are you ill today or yesterday?

If the answer to ALL of these questions is Yes DO NOT MAKE AN APPOINTMENT or ATTEND SURGERY.  Stay at home and phone the surgery for advice.

If the answer to any of these questions is No then proceed as usual.

YOUR GP CARES - see links included on the main page (see below) 

We usually close the last Thursday afternoon of every month for staff training.

We can provide a chaperone, hearing loop or interpreter services.  If you need any of these services please advise the receptionist when booking your appointment.

This message is for the ‘anonymous’ patient who sent an abusive e-mail via our website regarding answering the phones: 

 Kindly refrain from sending this type of message as it serves no purpose.  Be assured that our telephone lines are answered as quickly as possible and every effort is made to respond to the individual needs of each caller.  There are numerous lines coming into the practice but at peak times demand is very high and often all lines are taken either with calls or patients in the ‘queue’ to be answered.

If you are in the queue for appointments you will be informed of a position e.g. you are 3rd etc. If you are waiting for switchboard the position in queue is not given but continues to ring whilst waiting for the operator to finish the call they are on. This does NOT mean they are not dealing with another call, just that the lines are very busy and you need to be patient.

Penketh Health Centre

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Additional Appointments

This practice is now able to offer patients the additional choice of evening or weekend non-urgent appointments.   These appointments are available to patients across Warrington as part of the Warrington Health Plus Extended Access Service.

The appointments are available at Bath Street Health and Wellbeing Centre between the hours of 6pm to 8pm weekdays and 8am to 8pm on Saturdays and Sundays, for non-urgent patients only, on a first come first serve basis.  The appointments must be booked in advance and can only be accessed following referral to the service by your own practice.  It is not a same-day appointment service.

If you would find a later or weekend appointment more convenient, please ask the receptionist when booking a non urgent GP appointment. 

Important Notice to Patients

If you or someone you have cared for has returned from Guinea, Liberia, Sierra Leone, Nigeria or Senegal within the last 21 days and have or have had a fever in the past 24 hours you MUST NOT attend the surgery.  Telephone the surgery on 01925 725644 and inform the Receptionist before booking an appointment.

Patient Records

 Patients are now able to access, via SystmOnline a summary of their patient record.  This will include allergies, sensitivities and medication.  Only information recorded by the practice will be visible.


Are you over 75?  If you are over 75 years of age you will now be allocated a "named GP" who will have overall responsibility for your care. This does not prevent you from seeing any other GP in the Practice. You will receive written confirmation of which GP this is in the near future.

Your GP Cares

The BMA has launced a campaign to support your GP.  Read all about it and sign up to support the campaign at the links below:

Do You Need More Time With Your GP?

Have You Struggled To Get An Appointment Today?

Register support for Your GP Cares campaign

Need More Time with your GP - Leaflet


Penketh Health Centre Information

Practice Booklet

Online Services

To register for Online Services (SystmOnline) you will need to provide identification at our reception e.g. passport, driving license etc.  Without suitable ID the system will not allow us to generate registration details. 

TPP has developed a SystmOnline app for iPad and iPhone. However, please be aware that this currently has limited functionality and will not give all the services of online access.


Red building Warrington CCG

(Site updated 16/04/2015)
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