Penketh Health Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
SystmOnline Appointments – URGENT notice
From the 1st September we will be carrying out a ‘Capacity & Demand’ exercise for 4 weeks, as part of a review of our appointment system. This means that unfortunately we will be unable to offer our online booking service during this time. We apologise for any inconvenience but ask that you bear with us while we are reviewing access in order to improve the service.
This will not affect other online services so you will still be able to order prescriptions or submit comments via Systmonline.
Are you over 75? If you are over 75 years of age you will now be allocated a "named GP" who will have overall responsibility for your care. This does not prevent you from seeing any other GP in the Practice. You will receive written confirmation of which GP this is in the near future.
We recognise that the practice has been going through a difficult period regarding access to appointments. As a consequence of long term sickness we have been under resourced with GPs. Although we have done our utmost to cover these absences with locums this has not always been possible and has occasionally left us short of surgery sessions. We apologise for this and will continue to make every effort to secure regular locums until we recruit a permanent GP. We ask that you bear with us while we recruit to fill the vacancies. See our Practice Staff area for more information about forthcoming changes to GPs in the Practice.
Remember to check our Practice Nurse information to see if your problem can be dealt with by a nurse. Nurse appointments can be booked up to 4 weeks ahead and are not released daily like the Doctors appointments.
Your GP Cares
The BMA has launced a campaign to support your GP. Read all about it and sign up to support the campaign at the links below:
Do You Need More Time With Your GP?
Have You Struggled To Get An Appointment Today?
Register support for Your GP Cares campaign
Need More Time with your GP - Leaflet
Due to patient requests we have added a selection of nurse appointments that can be booked via SystmOnline. Please ensure you have checked the Practice Nurse section of the website to ensure the reason for the appointment is covered, to avoid the need for rebooking. Details are also available in the following link Services Delivered by our Practice Nurses
Penketh Health Centre Information
To register for Online Services (SystmOnline) you will need to provide identification at our reception e.g. passport, driving license etc. Without suitable ID the system will not allow us to generate registration details.
TPP has developed a SystmOnline app for iPad and iPhone. However, please be aware that this currently has limited functionality and will not give all the services of online access.
(Site updated 04/09/2014)