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Noticeboard

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NOTICE: We are having the main entrance doors replaced with automatic doors as part of our improvement work.  On Tuesday 28th February the entrance will be closed and access will be via the side door between the practice and the pharmacy.  Signage will be put up to direct patients to the temporary entrance. We apologise for any disruption and aim to have this work to improve the practice completed as quickly as possible. Further updates will be posted nearer the time.

PATIENT SURVEY

We are conducting a patient survey over a period of the next few weeks.  There will be members of the PPG helping us with this.  Please bear with us during this time.  We thank you for your time and participation in helping us to improve our services.

HAVE YOU HAD YOUR FLU JAB?  Flu  Vaccinations are still available.  If you are eligible for your flu jab please make an appointment at reception. 

Change of Training GPs 

 

Dr Sarah Shooter has now completed her GP Training and will be leaving us on Friday 24th November. We wish her well in her future career. 

As we are a training practice it means we will be welcoming a new GP Registrar in her place. This training is an essential part of the Doctors transition from Hospital to General Practice. 

Dr Gemma Brierley will join us on Monday 28th November for continuation of her training.

MESSAGE FROM THE DOCTORS

The Doctors have requested that our reception staff ask you for a brief reason for your appointment, including when booking online.  This is to assist you in accessing the most appropriate service.  They will also ask you for your preferred contact number.  We do appreciate the difficulties patients face in the current climate when all our available appointments have been taken.  We would kindly ask you to consider other options recommended such as GP appointments at the extended hours service at Bath Street, Widnes walk-in centre, your local pharmacy and Bath Street Wellbeing Centre for family planning and sexual health.  The receptionists will have details regarding these servcies.  I would remind you that we provide 4 extended hours clinics each week on Monday and Wednesday until 8.30 in the evening. You can also access a range of services including booking appointments online.

YOUR GP CARES - see links included on the main page (see below) 

We usually close the last Thursday afternoon of every month for staff training.

We can provide a chaperone, hearing loop or interpreter services.  If you need any of these services please advise the receptionist when booking your appointment.

Penketh Health Centre

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. 

 

ADVANCE NOTICE FOR PATIENTS AND VISITORS

 

There will be refurbishment and building work taking place in the practice starting on 23rd January 2017 until towards the end of March 2017. During this time there may be disruption and noise during surgery hours, though this will be kept to a minimum. 

 

It may also result in some surgeries being rearranged due to limitations of space (though this would obviously be as a last resort).

 

We will make every effort to avoid any disruption but please bear with us during this time while work is carried out to improve the facilities in your surgery.

PATIENT ALERT

There have been reports in the Warrington area of fraudulent phone calls targeting elderly patients, claiming they are working alongside healthcare Services and 'Looking after people in Warrington'.  These calls are asking for health and lifestyle information and then offer to sell medication.  They ask for bank and credit card details.

Please note that calls such as this are not connected to the practice in any way and we would advise never to give bank details to anyone claiming to be working alongside the practice.

The police have set up a special Fraud Action Department to deal with telephone fraud and all such calls should be reported to them on 0300 123 2040

Additional Appointments

This practice is now able to offer patients the additional choice of evening or weekend non-urgent appointments.   These appointments are available to patients across Warrington as part of the Warrington Health Plus Extended Access Service.

The appointments are available at Bath Street Health and Wellbeing Centre between the hours of 6pm to 8pm weekdays and 8am to 8pm on Saturdays, for non-urgent patients only, on a first come first serve basis.  The appointments must be booked in advance and can only be accessed following referral to the service by your own practice.  It is not a same-day appointment service.

If you would find a later or weekend appointment more convenient, please ask the receptionist when booking a non urgent GP appointment. 

Patient Records

Patients are now able to access, via SystmOnline both a summary and coded content of their patient record.  The summary will include allergies, sensitivities and medication.  Only information recorded by the practice will be visible. The detailed coded record will show coded entries, results etc.  To request access you must complete an application form and present photo ID at the surgery. Please see the Online Access to Medical Records area from the right hand menu for more information.

 

Your GP Cares Campaign 

The BMA has launced a campaign to support your GP.  Read all about it and sign up to support the campaign at the links below:

Do You Need More Time With Your GP?

Have You Struggled To Get An Appointment Today?

Register support for Your GP Cares campaign

Need More Time with your GP - Leaflet

 

Penketh Health Centre Information

Practice Booklet

Travel Vaccinations

If you require travel vaccinations please download and fully complete the Travel Vaccinations Questionnaire . Once complete either hand this in to our reception team or post in the letter box at the surgery. The nurse will asses you records and you will be contacted with the outcome. Please allow at least two months before the date of travel.

TPP has developed a SystmOnline app for iPad and iPhone. However, please be aware that this currently has limited functionality and will not give all the services of online access.

Red building Warrington CCG

(Site updated 22/02/2017)
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